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Faq - 360[IT]

FAQ

Frequently Asked Questions?

Your virus protection should be updating every 6 to 8 hours to combat new viruses that are released every day on the Internet, this is why we recommend AVG cloud care as this virus protection is one of the top virus protection software on the market today and updates its virus protection every 6 hours.

99% of the time we can recover all of your documents, pictures and important files. We use a very streamlined process on recovering data and then give you options for cloud-based storage to prevent this in the future.

Our typical turnaround time is 24 hours.

Cloud storage is safe and encrypted, this is becoming one of the best ways to back up your files and restore them within minutes.

Cloud storage is safe and encrypted, this is becoming one of the best ways to back up your files and restore them within minutes.

First make sure you have an up-to-date virus protection installed and scanning every 4 hours, second only click on trusted web links within an email, Facebook and while viewing a YouTube video, this will ensure you don’t download any malware or virus.

Yes, we live in a world where hackers want your information, so changing your password every quarter should become a standard practice, we recommend password lengths of 8 characters long with two uppercase letters and numbers.

Yes, malware & Spyware software is intended to steal or disable computers then report password information.

Yes, the remote tool we use is an enterprise remote support software designed for secure remote access.

4 Gig is minimum, we recommend 8 Gig to smoothly run all applications.